Zoho CRM is just one 40+ tools the company offers. Zoho will have all the tools to run your entire business.

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Pricing from
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(G2, GetApp, Trustradius & Capterra)
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Free version
Free trial
For businesses
Headquarter country
Headquarter city
Employee size

+ Part of an entire suite of products
+ Easy of use and customization of the product
+ Connections with other tools


- Lots of complaints about support & issues
- Young company so lots of glitches


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Tool FAQ

What is Zoho?

What are Zoho products?

Zoho is a multi platform that is meant to contain all the tools that brand or marketer may need, so its catalogue of products is rather large with more of 50 tools for different purposes and needs. Some examples are Zoho Sales IQ, Zoho Campaigns, Zoho Survey, Zoho Sites, and Zoho Social.

What is Zoho used for?

The main purpose of Zoho is aimed towards making the whole process of managing a sales team easy for the user. From helping to automate the flow of time consuming data to keeping track of the customers, and even other tasks like assigning scores to the business leads to help to organize and priories them.

What are Zoho CRM features?

Zoho is meant to help brands to automate their sales process and help grow their revenue, it does this with three main features Sales Force Automation, that automate simple processes, Process Management, that helps control processes like lead generation, and lastly, Predictive Sales, that works with Zia, an AI companion.

How much does Zoho cost?

Zoho does not count with a free version but it does offer a free trial of all of its plans. These palns are the Standard plan, which is $ 14.00 per month, the Professional for $ 23.00 per month, the Enterprise plan that is $ 40.00 per month and the Ultimate plan which costs $ 52.00 per month.

What is Zoho CRM for?

Zoho CRM is a collection of tools designed to provide all the utilities or applications that business may need. It allows B2B companies to have a common platform to keep track of their partners, clients, and vendors in industries like healthcare, media, travel, restaurants, taxes, insurance, freelancers, and non profits.

Zoho CRM Features

Zoho CRM includes more than 40 integrated applications that allow you to manage, automate and connect your business processes across your operation. Trusted by more than 150,000 businesses in 180 countries, Zoho CRM helps business convert leads, engage with their customers and grow their revenue.

Start with a free account, or sign up for monthly or yearly service. Free trials are available (15 days) for each tier of service. Zoho CRM helps businesses automate their sales process, nurture leads and grow revenue through three important features:

Read also our blog on the best CRM systems.

Sales Force Automation

Zoho automates mundane sales processes, allowing your sales team to focus on more important tasks, like closing deals, building customer relationships and nurturing leads. 

Zoho’s CRM offers a number of tools to help with sales force automation, including:

Sales force automation frees up time for your sales reps, so they can focus on more important core tasks. But they also eliminate human error while helping your team focus on the most important leads.

Process Management

Zoho makes it easy to manage your sales process, from lead generation to deal closure. With Process Management tools, you can ensure that your team is following the same process every time.

Zoho’s Process Management tools include:

Process Management Tools will save your staff time while keeping your processes organized and preventing human error.

Predictive Sales

Zoho uses Zia, an AI companion, to help with the CRM’s predictive sales features. Zia can gather information, take notes, predict outcomes, automate tasks and more.

Zoho’s Predictive Sales features include:

Zoho Predictive Sales services can help automate and streamline your sales process, whether you’re in the office or on the go. 

Zoho CRM is highly rated by users and can easily be integrated into the business apps you already use on a regular basis, including GSuite, Zoom, PayPal, Shopify, Office 365, Dropbox, MailChimp, Zapier and more.

CRM and Sales related blogs:

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