Zoho CRM is just one 40+ tools the company offers. Zoho will have all the tools to run your entire business.

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Free version
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For businesses
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+ Part of an entire suite of products
+ Easy of use and customization of the product
+ Connections with other tools


- Lots of complaints about support & issues
- Young company so lots of glitches


Get a complete insights of your sales pipeline and high performing items with Zoho Inventory
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Zoho CRM Features

Zoho CRM includes more than 40 integrated applications that allow you to manage, automate and connect your business processes across your operation. Trusted by more than 150,000 businesses in 180 countries, Zoho CRM helps business convert leads, engage with their customers and grow their revenue.

Start with a free account, or sign up for monthly or yearly service. Free trials are available (15 days) for each tier of service. Zoho CRM helps businesses automate their sales process, nurture leads and grow revenue through three important features:

Read also our blog on the best CRM systems.

Sales Force Automation

Zoho automates mundane sales processes, allowing your sales team to focus on more important tasks, like closing deals, building customer relationships and nurturing leads. 

Zoho’s CRM offers a number of tools to help with sales force automation, including:

Sales force automation frees up time for your sales reps, so they can focus on more important core tasks. But they also eliminate human error while helping your team focus on the most important leads.

Process Management

Zoho makes it easy to manage your sales process, from lead generation to deal closure. With Process Management tools, you can ensure that your team is following the same process every time.

Zoho’s Process Management tools include:

Process Management Tools will save your staff time while keeping your processes organized and preventing human error.

Predictive Sales

Zoho uses Zia, an AI companion, to help with the CRM’s predictive sales features. Zia can gather information, take notes, predict outcomes, automate tasks and more.

Zoho’s Predictive Sales features include:

Zoho Predictive Sales services can help automate and streamline your sales process, whether you’re in the office or on the go. 

Zoho CRM is highly rated by users and can easily be integrated into the business apps you already use on a regular basis, including GSuite, Zoom, PayPal, Shopify, Office 365, Dropbox, MailChimp, Zapier and more.

CRM and Sales related blogs:

ZohoCRM alternatives

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