+ Multiple software solutions from one company
+ Integrations between own products
+ Discount when using multiple products
- No bulk discount online, only per request
- Support goes per product
Freshworks is a suite of software which can help any business with their goals and problems. They build all their software products as plug-and-play solutions, this means they are ready to go and easy to use.
What are the different solutions they offer?
FreshDesk - resolve customer issues faster
FreshChat - engage with website visitors
FreshSales - close deals faster
FreshService - streamline IT requests
FreshCaller - Setup a cloud-based call center
FreshTeam - Human Resource software