Pipedrive helps sales to focus on repeating the process of closed deals. Easy to use CRM which we highly recommend to SMB companies.

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Free version
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For businesses
Headquarter country
Headquarter city
New York
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Founded in

+ Good reviews on all review sites
+ Great system if you want to get more sales insights
+ Easy to use for all levels of sales people


- CRM isn't as extensive as some others
- Pricing based on numbers of contacts, can become expensive
- App isn't as intiuitive as the webapp


Overview of the Pipedrive features; pipeline, email tracking and smart contacts.
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Pipedrive CRM Features

Pipedrive wants to keep your sales team selling by focusing on the right deals. Over 90,000 companies rely on the CRM because it is able to increase close rate by an average of 28% in the first year.

Try Pipeline for free, or sign up for the platform and pay monthly. When you use Pipeline, you’re choosing to prioritize your deals, predict revenue and track performance. Streamline your sales and customer service with three key features:

Communication Tracking

Communication is the way your sales team increases sales and improves customer experience. Pipedrive allows for unlimited contact management to keep track of your company’s

Full timelines of all contact activity are available with a full history of communication from the first contact to the last. As your team seals deals, you can link contacts to deal for better control.

If your business has been using spreadsheets or a CRM to hold all of your contact data, you can import it into the system for even faster setup.

Visual history redefines communication tracking with the ability to view:

Follow-up frequency can be adjusted on a single or group basis to remind you to continue communicating with high potential leads. You can also send group emails to contacts to reduce the amount of time you spend communicating with contacts.

You'll also have access to:

A full calendar is incorporated into your communication tracking. The communication and tracking features also include customizable email signatures, file attachments to contacts, deals, inventory or email and contact maps to see hotspots for your products or service.

Lead and Deal Management

Incorporating a CRM into your business is likely for lead and deal management purposes. Pipedrive provides the tools and features your business needs to capture and nurture leads while tying deal management into the mix to enable sales teams to make faster sales.

Sales become visual with custom pipelines and drag-and-drop functionality. Teams can:

Pipedrive CRM knows that leads and deals can come from multiple channels. Tools that provide capturing these leads include:

Teams can create a product catalog, import leads and import deals from other CRMs, such as Zoho, HubSpot or Salesforce.

Task Automation and AI

Automation helps businesses grow by eliminating the mundane, time-consuming tasks that can be better managed by artificial intelligence. The power of Pipedrive’s task automation and AI starts with:

Task automation and AI makes working with a CRM faster and easier. There are also prioritized activity reminders and an Open API for teams that want to develop custom features for their organization.

Automation reduces repetitive tasks so that sales teams spend more time closing sales.

Pipedrive offers the tools your marketing, sales and customer service teams need to keep your business growing. Insights and reports allow for fast decision-making, privacy and security measures are built-in with customizable user access controls and mobile apps are available for on-the-go usage.

Try out Pipedrive

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