+ One shared inbox for all Client communication
+ Effective collaboration in your communication
+ Multi-Channel automation with the chatbots
- No free plan
- They limit days of archive in smaller packages
- Charges per user + for add-on's
Trengo's omni-channel team inbox enables you tocollaborate with colleagues and communicate efficient with prospects & clients via all available communication channels, for example: Email, WhatsApp, Messenger, Telegram, Livechat, WeChat, Voice & SMS.
Trengo is a powerful solution to manage all your prospect, client and team communication from one shared inbox. This way everyone can see exactly what is going on plus only have to go to one place instead of all the different communication tools.
Connect all your current communication channels like Email, Live chat, WhatsApp Business, Facebook Messenger, SMS, Voice and more to the team inbox. Collaborate effectively by assigning conversations, tagging & mentioning colleagues.
Automate conversations via channels like live chat, WhatsApp Business, Facebook Messenger, Telegram, WeChat and more with the Trengo flow- and chatbots. Setting up chatbots will help you to qualify your leads/prospects before reaching out manually or fix support issues with no human contact.