Trengo

Manage all your communication in an omni-channel team inbox, collaborate with colleagues so give the best support to prospects & clients possible.

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Statistics

Pricing from
$
5
/month
Average rating
(G2, GetApp, Trustradius & Capterra)
No rating available
4.7
/5
Free version
Yes
No
Free trial
Yes
No
For businesses
small
medium
large
Headquarter country
The Netherlands
Headquarter city
Utrecht
Employee size
11-50
Founded in
2017
Pro's

+ One shared inbox for all Client communication

+ Effective collaboration in your communication

+ Multi-Channel automation with the chatbots

Cons

- No free plan

- They limit days of archive in smaller packages

- Charges per user + for add-on's

Screenshots

Assign customer chats to an individual within the team
No screenshots available.

Guides

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Trengo Product Features

Trengo's omni-channel team inbox enables you tocollaborate with colleagues and communicate efficient with prospects & clients via all available communication channels, for example: Email, WhatsApp, Messenger, Telegram,  Livechat, WeChat, Voice & SMS.

Increase productivity with Trengo

Trengo is a powerful solution to manage all your prospect, client and team communication from one shared inbox. This way everyone can see exactly what is going on plus only have to go to one place instead of all the different communication tools.

Collaborate effectively with the Team inbox

Connect all your current communication channels like Email, Live chat, WhatsApp Business, Facebook Messenger, SMS, Voice and more to the team inbox. Collaborate effectively by assigning conversations, tagging & mentioning colleagues.

Automate conversations with Chatbots

Automate conversations via channels like live chat, WhatsApp Business, Facebook Messenger, Telegram, WeChat and more with the Trengo flow- and chatbots. Setting up chatbots will help you to qualify your leads/prospects before reaching out manually or fix support issues with no human contact.

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