Customer Success Courses

Learn everything about Customer Success and what the key metrics are. A relatively new department within a company but crucial for maintaining growth.

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About

Customer Success Courses

Pricing from
$
/month
Free version
Yes
No
Free trial
Yes
No
For businesses
small
medium
large
Average rating
(G2, GetApp, Trustradius & Capterra)
Geen rating beschikbaar
No rating available
/5
Upsides

+ Educate yourself on Customer Success

+ Free & Paid course available online

Downsides

- Lots of information if you are not familiar with Customer Success

- Not that much free courses available

Screenshots

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Customer Success Courses

Customer success is the business method where you are going to help customers to achieve their desired outcomes when using your product or service. Customer Success is relationship-focused client management, mostly used in SAAS that aligns client and vendor goals for mutually beneficial results.

As a Customer Success Manager (CSM) you are responsible for developing customer relationships that increase retention and loyalty. The job of a CSM is to work closely with and monitor customer behaviour to ensure they are happy with the services they receive and keep engaged. 

Customer Success Courses

Customer Success Events

Gainsight Events Worldwide

FreshWorks Customer First Summit

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