Create happy customers and increase your retention or upsell to maintain growth. See tools which will help you to grow your customer support.
Customer Support is becoming a huge differentiator for prospects to choose a company to do business with. It is a part of the business which has changed a lot over the last years; people want to get in contact with companies in different ways. Currently, you will see companies offering Customer Support via chat, phone, email, WhatsApp, Social Media and other channels. With customer support, it is important to be where your clients are plus become pro-active.